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Digging Deeper: Igniting self-determination in complex and challenging environments

Event Details
Date: 1 September 2022
Time: 11.00am-12.30pm AEST
Venue: Online
CPD hrs: 1.5 hours
CPD Category: 2 - Skills and Knowledge

Refer to listing

Organiser: AASW


(03) 9320 1000


Self-determination theory “takes seriously our capacities as persons, including our abilities to be aware of ourselves, to actively learn and master our worlds, […] to reflectively consider our own attitudes and values, and to make informed choices concerning them.” (

Many of the people that social workers regularly engage with and provide support to are people with experiences of complex disadvantage.

The contexts and settings that social workers operate in can often be very challenging and confronting environments. However, for the people caught in these systems and cycles of disadvantage, it can be hard to see a way out. Harder still, to believe that they have the power within themselves to break those cycles.

Using real life case studies that demonstrate how coaching has been effective in demanding personal and professional contexts, this webinar will explore the benefits of relational coaching and self-determination practices.

It will focus on theory, practice, and the presenter’s real-life experiences, and will offer participants the opportunity to identify and develop strategies to ignite intrinsic motivation within their clients using a ‘real talk’ approach.

Who should attend? This workshop is suited to students, emerging and evolving social workers, who wish to develop their understanding of relational coaching and self-determination practices. Experienced practitioners who are looking for a refresher in these areas are also welcome.

1.5 hours of CPD activity: Category 2, skills and knowledge
AASW Credential: Family violence; Child protection

Learning Outcomes

  • Understand the fundamentals of coaching when working with people in complex environments
  • Identify how coaching practices can be implemented in complex environments
  • Develop basic coaching skills using a ‘real talk’ approach to implement in practice


Shayne Hood has a demonstrated history of igniting capabilities informed service design in the most complex and challenging youth work, social work and community service environments. These experiences have enabled Shayne to deliver bespoke/targeted coaching, consultation and training to the sector, its leaders and people connected to services.

As a young man Shayne had personal experiences of family violence, addiction, criminality. Shayne's vision is to transform the misconceptions of the people who are criminalised or marginalised in society by designing practice, service and tools that drive self-determination, connection and positive social impact.

Shayne helps his clients:

  • understand what drives self-determination in complex & challenging environments.
  • develop practical ‘real talk’ coaching skills that ignite intrinsic motivation (especially in challenging times).
  • co-design service models and quality policy that elevate strengths, lived experience, trust & balanced storytelling.

Location and date

Live online: a Zoom link will be emailed to you prior to the webinar
1 September 2022
11.00am-12.30pm AEST

Can't attend live? Your registration includes a copy of the presentation slides and 2 weeks' free access to the event recording.


Members: $75.00 (including GST)
New graduates, retired and student members: $45.00 (including GST)
Non-members: $120.00 (including GST)
Non-member student: $90.00 (including GST)


To receive member prices please login to the member centre before proceeding with your purchase.

Click submit on the right-hand side of this page to register.

*Please note, registrations close 1 September 2022 at 9:00am AEST.

AASW - Australian Association of Social Workers