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Online therapy and telehealth: supporting clients via remote practice

Event Details
Date: 25 November 2021
Time: 10.00am-11.00am (AEDT)
Venue: Online
CPD hrs: 1 hour

Refer to listing

Organiser: AASW


(03) 9320 1000


With mental health presentations on the rise, there has been an increase in the uptake of COVID-19 Telehealth items by clients who require support. (CSIRO, Australian Health Review, 2021).

Telehealth service provision has been approved across NDIS, Medicare, DVA and My Aged Care with many more practice areas to follow. The provision of virtual Medicare supports is rapidly growing nationally with one in four of all Medicare consultations now being provided via telephone or online (DHS, 2021, University of Queensland, 2021).

This has forced social work practitioners to adjust the way they practice during the pandemic, to quickly adapt to new technologies, navigate previously unforeseen challenges, and find alternative ways to engage with and provide therapeutic interventions to their clients remotely.

This webinar will provide a brief overview of contextual changes across the social work practice settings that propel the shift from face-to-face to virtual service provision. It will review challenges when delivering services online or over-the-phone appointments and will explore suitable therapeutic approaches when practising virtually.

Selected Focussed Psychological Strategies and therapeutic tools for these delivery modes will be considered. Case studies and examples will be drawn from private practice to recognise potential barriers and solutions to providing client support when in-person consultation is not available.

Who should attend?  Practitioners who wish to explore or improve the provision of online client therapy and telehealth services. The webinar may also be of a special interest to clinical, mental health and disability social workers across all practice settings.

Presentation slides will be provided to all registrants.

1 hour of CPD activity: Category 2, skills and knowledge

AASW Credential: Mental Health (FPS), Clinical, Disability

Learning Outcomes

Participants will be able to:

  • Explore the provision of Telehealth services in the NDIS and Medicare areas
  • Identify appropriate clients for online therapy or telehealth services
  • Consider selected Focussed Psychological Strategies that can translate to the online environment
  • Understand the challenges of delivering therapy online or via telehealth
  • Consider how to overcome barriers to offering online or telehealth services to clients
  • Reflect upon the challenges and therapeutic outcomes for specific case studies


Alicja Weidner

Alicja Weidner is the Principal Director at H-L Therapy. Alicja brings with her 23 years of professional practice experience in the areas of aged care, disability, rehabilitation, mental health, project work and policy development. She is an AMHSW, member of the AASW, Clinical Member of the Australian Hypnotherapists Association, member of the Primary Health Network, Multidisciplinary Health Practitioners Network, and a number of Mental Health Professional Networks in South Australia. She is also an NDIS registered provider. Alicja was employed by the state government in a range of clinical roles, providing interdisciplinary, functional, and mental health assessments and clinical services for adults and older people with complex and specialised needs.

Location and date

Live online
25 November 2021
10.00am-11.00am (AEDT)

A recording of the webinar will be sent to registrants via email after the event and available to watch for 2 weeks.


Members $60 (incl GST)
New Graduates, Retired and Student Members $30 (incl GST)
Non-members $80 (incl GST)


To receive member prices please login to the member centre before proceeding with your purchase.

Click submit on the right-hand side of this page to register.

*Please note, registrations close 24 November 2021 at midnight.

AASW - Australian Association of Social Workers