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OPEN DIALOGUE: AN INNOVATIVE AND INCLUSIVE WAY TO EMPHASISE HUMANITY - Understanding and working with people in personal, family and social contexts

Event Details
Date: 29 Jul 2020
Venue: Melbourne, Vic
CPD hrs: 7

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Organiser: The Professional Development People

* Also available as a live webcast on the 5th August 2020 click here

Most people enjoy being heard. If they engage in therapy, they need to be heard. Regretfully, the experiences of individuals are often unintentionally minimised and their realities denied, not only by family and friends but also by professionals. Not being heard, in turn, can increase a person’s feelings of aloneness and create a roadblock to their recovery. Open Dialogue bridges this gap by aiming to understand an individual’s experience in the context of their family and social network, and by activating the person’s psychosocial resources. Open Dialogue is a person-oriented approach, originally developed in Finland to help respond to and provide ongoing care for people experiencing psychosis and other mental health crises. Given its evidenced effectiveness in improving clinical and functional outcomes, Open Dialogue has since been used in a variety of mental health and social recovery settings in Scandinavia, the UK, and the US. In Australia, adaptations of Open Dialogue are being implemented at Alfred Health in Victoria and, in NSW, at Illawarra Shoalhaven LHD, Nepean Blue Mountain LHD, and St Vincent’s Hospital Sydney. Open Dialogue uses a dialogue-centred approach in network meetings that include the individual and mental health practicioners, as well as members from the person’s family and social circle, and sometimes peer workers. In network meetings, the decision-making process is transparent (open) and emerges from all voices being listened to, being valued, and being responded to (dialogue). Dialogical Practice is a key element of Open Dialogue and requires therapists to be present, mindful, sensitive in facilitating collaboration, able to sit with uncertainty, and skilled in responding and reflecting in a transparent manner. Dialogical Practice allows the individual, as well as members of their family and social network to be heard, to be empowered, and to be actively involved in the individual’s recovery process. Watch this video to learn more about Open Dialogue: The training day will provide an understanding of the Open Dialogue approach on a theoretical and practical level, including:

  1. a brief overview of the approach and its application;
  2. the seven underlying principles of Open Dialogue;
  3. the twelve key elements of Dialogical Practice;
  4. skills training in appreciative listening; and
  5. skills training in dialogical practice

The morning session of the training day will focus on theoretical aspects. The presentation style will be interactive and will include case studies and audio-visual material. The afternoon session will focus on participants practicing key elements of appreciative listening and Dialogical Practice. The afternoon will conclude with time for questions and for reflections on how these skills can be incorporated into participants’ clinical practice.

Learning objectives

  1. Understanding clients’ experiences in the context of their family and social network
  2. Exploring the principles of Open Dialogue and Dialogical Practice
  3. Skills training in appreciative listening
  4. Skills training in Dialogical Practice

Presenter details

Renata Porzig-Drummond Renata is a lecturer at the Australian College of Applied Psychology in Sydney, specialising in the fields of mental health and psychology. She uses an interactive presenting style that encourages participation and focuses on the practical relevance of the topic for participants’ context. Renata holds a PhD in Clinical Psychology, a BSc Psychology (Hon) from Macquarie University; a Grad Dip in Psychology, a BA from the University of Sydney; and a Certificate of Holistic Counselling from Nature Care College. Renata’s research has focused on behaviour change and her research has been published in leading academic journals, including Behaviour Research and Therapy, Australian Social Work and Social Science & Medicine. Renata’s clinical experience includes crisis counselling, psychological assessment, and working with clients with depressive and anxiety disorders, OCD and ADHD. Renata is a member of the Australian Psychological Society (APS) and the International Coaching Federation (ICF).

Location and date

Mantra on Russell
222 Russell Street
Melbourne VIC 3000

29 July 2020

9:15am - 4:30pm

* Also available as a live webcast on the 5th August 2020 click here


Standard fee $298

This event is fully catered and all resources are provided

Students and new graduates may apply to attend at a discount apply here.


Register online by clicking here

Ph: 1300 887 622 OR Inquire about this as inhouse training, wherever you are - we come to you.

AASW - Australian Association of Social Workers