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Trauma Informed Practice for Young People with Complex Support Needs

Event Details
Date: 24 November 2020
Time: 12pm-3pm (AEDT)
Venue: Online
CPD hrs: 3 hours

Refer to listing

Organiser: AASW


(03) 9320 1000

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This workshop is now full.

Please email to express your interest should a place or another session become available.

As social workers we may learn the basics about trauma, development, attachment and the effects of neglect in these experiences during our degrees. However, the practical application of this knowledge and the subsequent skills are difficult to maintain or obtain if workers are not adequately supported through supervision and ongoing training. Other challenges may be an unsupportive or risk adverse team or be associated with organisational culture.

Trauma informed practice requires a high level understanding of your own practice framework, values and reactions to what can be difficult and stressful scenarios for clients, and requires ongoing training, supervision, support and a positive and trauma informed work environment/organisational framework.

This 3 hour interactive virtual workshop gives an opportunity for social workers to refresh and learn through experiential activities, case study reflections and delivery of knowledge.

It explores the essentials of trauma informed practice including an awareness of trauma followed by putting this into direct practice experience and examples, encouraging social workers to work through case scenarios in a step by step reflection using what they have learnt from the earlier parts of the session.

The workshop will cover:

  • The importance of language
  • A brief visit to development
  • What is trauma?
  • Effects of trauma on children and young people
  • Trauma and the brain
  • Responses by children and young people who have experienced trauma
  • Exploring the workers own context
  • What is trauma informed practice?
  • Elements of trauma informed practice
  • Reframing to strengths
  • Barriers to implementing trauma informed practice

The session also includes 4 opportunities for experiential learning including activities and reflection time working through case studies.

Learning Objectives

1. Increased confidence and knowledge around understanding trauma

2. Increased knowledge and skills in applying impacts of trauma knowledge to practice

3. Increased understanding of trauma informed strategies to support people who are escalated.

4. Development of framework suitable to share with young people/clients for psycho education purposes.

5. Understanding of own self-care in relation to working with people who have experienced trauma.



Chloe Warrell is a Social Worker who graduated from the University of Queensland in 2010. She has worked for 10 years in the youth sector and in the last 5 years has been Team Leader for BEROS. Chloe is also an Accredited Mental Health Social Worker and has extensive experience in working with young people with complex needs across mental health, disability and child protection. Chloe is passionate about elevating the voices of at risk young people within the systems that support them and creating change at all levels of service delivery.

Caitlin Callanan is an emerging social worker with a passion for working with young people with complex support needs. Caitlin graduated with a Bachelor of Social Work from the University of Queensland in 2017, and began working with BEROS in 2019 where she is currently a Senior Case Manager. While in the role, Caitlin has developed a comprehensive knowledge of trauma informed practice, which is supported by a practice framework underpinned by unconditional positive regard for the young people she works with.

Who are BEROS?


BEROS (formerly known as Brisbane Emergency Response Outreach Service) is funded by Moreton Region Child Safety (in QLD) to provide support to young people 12-18 years old who are self-placing and under child protection orders.

The young people supported by BEROS have often experienced complex and ongoing trauma, are very distrusting of services and child safety and are disengaged from most support services.
BEROS provides 3 core services across 24/7:

  • Case management
  • Overnight support (emergency accommodation)
  • Street to home (after hours outreach)

Location and date

24 November 2020
12pm-3pm (AEDT)


Members $165 (incl GST)
New Graduates, Retired and Student Members $135 (incl GST)
Non-members $220 (incl GST)


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AASW - Australian Association of Social Workers