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Social work services

What can a social worker help me with?

Common issues that social workers support others to address include:

  • Gambling
  • Substance abuse
  • Poverty
  • Unemployment
  • Homelessness
  • Aged care
  • Mental health issues
  • Physical health issues
  • Disability
  • Child and family welfare concerns
  • Family violence
  • Trauma
  • Offending behaviour

Where do social workers work?

Social workers are employed in a diverse range of government, non-government and community agencies such as hospitals, community health centres, early intervention and child protection programs, family support services, schools, employment services, justice, housing, disability and aged care services. An increasing number of social workers are now working in private practice.

Often you can contact an agency directly and ask to speak to a social worker. If you are not sure which is the right agency for you, you could contact your nearest Community Health Centre or local government office and ask for information. The Community Help and Welfare Services pages at the front of the telephone directory also list settings where social workers may be located. You could also refer to the AASW Find a Social Worker directory where may social workers in private practice are listed.

What qualifications/credentials should I look for in a social worker?

  1. Tertiary degree in social work
  2. Membership of the Australian Association of Social Workers (AASW)

Who sets the standards for social workers?

The Australian Association of Social Workers (AASW) is the professional body for Australian social workers, responsible for setting and maintaining the standards of practice. The AASW also sets the standards for social work education in Australia and accredits social work courses in Australian Universities.

AASW - Australian Association of Social Workers