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Supervision of Staff for Social Workers - Four day workshop

Event Details
Date: 19th&20th October 2018 9th&10th November 2018
Venue: Sydney, NSW
CPD hrs: 28 hours

$950 (AASW members)
$1100 (Standard Fee)

Organiser: Pamela Cohen and Marie Heydon
Further information

Event date has passed

The course is a four day multi-method workshop focusing on the development of skills and knowledge in supervision for social workers. A maximum of 15 participants with two facilitators provides an excellent opportunity for small group learning through presentation, discussion and experiential sessions. A comprehensive reading list is provided to all participants prior to the course. Key readings related to supervision are discussed in detail during the workshops. The course is run over two by two day sessions, with the first and second two days separated by two weeks. This enables participants to integrate and apply learning in between sessions.

The content of the workshops focuses on the structure and process of supervision. Particular focus is on developing skills to understand and manage difficult supervisee behaviours . The use of videoing provides an invaluable way for participants to practice skill development and receive feedback in a supportive environment. The course focuses on staff rather than student supervision although there are many overlapping skills.

After completion of the course, participants will be given the opportunity to video a real supervision session in their workplace then submit it for assessment accompanied by a critical reflection. Feedback will be given in an individual coaching session. The assessment attracts additional CPD hours and provides a significant additional way for participants to embed learning in an actual workplace scenario.

This course has been very positively evaluated and comments from previous participants include: ‘Enjoyed the theory and learning;’ ‘Handouts excellent;’ ‘Clear presentations;’ ‘Small group exercises excellent;’ ‘Established an excellent learning environment;’ ‘Presenters’ passion for the subject came through.’

Learning outcomes

By the end of the course, the participants will have:

  • Clarified the aims and importance of supervision
  • Increased their understanding of the processes and structure of supervision
  • Increased their knowledge of the ways in which supervision links with other organisational systems
  • Learnt the skills of contracting in the first stage of the supervision process
  • Increased their understanding of how to reduce anxiety and build trust in the supervisory relationship
  • An understanding of the structure of a supervision session
  • Integrated their understanding of learning styles into the supervision process
  • Identified someof the common problems of supervision and their solutions
  • Developed skills in providing feedback to enhance learning
  • Increased their skills in recognising and dealing with poor staff performance, personality clashes, personal difficulties and manipulative behaviour
  • Increased their awareness of their personal strengths and areas of concern in their roles as supervisors


This course is suitable for graduate social workers who already supervise staff or who expect to do so in the future. A minimum of three years experience as a social worker is advisable.

Presenter details

Pamela Cohen MSW, MAASW (Acc)
Pam was the Senior Staff Supervisor at St Vincent’s Hospital in Sydney and now has a private practice at St Vincent’s Clinic. She has regularly conducted this supervision course for the AASW and has many years of experience in supervision and teaching in a wide variety of settings, including the UNSW, The Australian Centre for Heart Health, the Institute of Group Leaders and hospitals and health agencies across Australia.

Marie Heydon MSW, Dip Leadership and Management, Cert IV in TAE, MAASW (Acc).
Marie is a Social Worker with extensive experience as a clinician, supervisor and educator in the health sector including running individual and group supervision for staff and students. Marie currently works as a Senior Workforce and Development Consultant in health. She also does consultancy work as an Authorised Visitor for the NSW Trustee and Guardian.

Date and location

19th & 20th October 2018
9th & 10th November 2018

Centre for Education and Workforce Development
Building 301, Rozelle Hospital Grounds

Balmain Rd, Rozelle NSW


$950 (AASW members)
$1100 (Standard fee)

Cost includes course materials


email: or

Applications close: 24th September 2018

AASW - Australian Association of Social Workers