Membership FAQs

Member Renewal FAQ sheet

MyAASW is your dedicated hub for AASW membership, designed with your convenience in mind. We’ve revamped it to ensure easy access to your CPD records, certificates, resources, and member benefits, all in one place. 

1.When logging in we recommend you use a desktop or laptop.  

2.Click on ‘Login’ in the top right corner of the screen 




3.Enter your email address on the next screen then either ‘Get a Code’ or ‘Log in with a password’ 

4.Check your email inbox for the code if you selected ‘Get a Code’  

Yes. You can renew membership until 30 June 2024 (do so in May if you’d like to take advantage of the early bird price). You have until 30 June 2024 to update your CPD tracker online and pay the credential fee. 

Yes, you can. Our previous system required two separate transactions, but from 2023 onwards, you are able to pay both fees at once. Just make sure you have completed all CPD requirements prior to attempting to pay the credential fee.  

You will need to complete all CPD requirements before you can renew your credential and pay the fee. You have until 30 June 2024 to update your CPD tracker online and pay the credential fee.  

If you need to meet your Category 2 hours, check out our catalogue and enrol in an upcoming live online event, or on-demand content: 

If you need to meet your Category 3 hours, login to MyAASW, go to ‘Resources’ and select ‘Video’ under ‘Format’. Then watch and absorb the content!  

Once logged into your portal, navigate to the Home page. If the relevant CPD goal is 100% complete, you will see in the top left corner – ‘You have remaining credentials’. When clicking on ‘click here’ you will be taken through the renewal wizard.

Navigate to the Membership page of the My AASW portal and click on the Change Membership Type button like so: 


Then select the membership category you are eligible to change to and follow the prompts, providing evidence where required. 

Once you have completed the request form, the membership team will be in contact within 2 business days to finalise that change of membership. 

Take a moment to review the declarations. Your input matters, so please reach out if anything has changed since your last renewal. We’re here to support you every step of the way. 

We want to make managing your membership as seamless as possible. That’s why we offer multiple payment avenues with We accept Visa or MasterCard credit or debit card. Whether you prefer a one-off, in full payment or convenient quarterly instalments, the choice is yours. *Eligible members can enjoy the ease of setting up manageable payments scheduled for the 26th of each quarter. 

InstalmentsPayement DateCover Period
Instalment 1July 26, 20241 July 2024 – 30 September 2024
Instalment 2October 26, 20241 October 2024 – 31 December 2024
Instalment 3January 26, 20251 January 2025 – 31 March 2025
Instalment 4April 26, 20251 April 2025 – 30 June 2025

Exploring alternative payment methods we recognise that everyone has unique preferences when it comes to payment methods. If Visa or MasterCard credit or debit cards aren’t your preferred option, don’t worry. We’re here to accommodate your needs. In addition to these cards, we gladly accept prepaid cards that aren’t linked to a bank or credit union account. Your convenience is our priority, so feel free to choose the payment method that suits you best.

We are pleased to announce that our membership fees will remain unchanged for the current year, with no increases anticipated. Our fees are extremely competitive with our peers and include $20 million public liability and $20 million professional indemnity insurance, ensuring comprehensive coverage for our members. 

Membership Type Annual Fee (GST Inclusive) 
Member $779.00 
Member Reduced $517.00 
Graduate $399.00 
Retired $269.00 
Student $55.00 
Instalments Payment Date Amount (GST inclusive)Cover Period 
Instalment 1 26 July 2024 Member – $207.00
Member Reduced – $142.00  
Graduate – $112.00
Retired- $80.00 
1 July 2024 – 30 September 2024 
Instalment 2 26 October 2024 Member – $207.00
Member Reduced – $142.00  
Graduate – $112.00
Retired- $80.00 
1 October 2024 – 31 December 2024 
Instalment 3 26 January 2025 Member – $207.00
Member Reduced – $142.00  
Graduate – $112.00
Retired- $80.00 
1 January 2025 – 31 March 2025 
Instalment 4 26 April 2025 Member – $207.00
Member Reduced – $142.00  
Graduate – $112.00
Retired- $80.00 
1 April 2025 – 30 June 2025 


If you are applying for member reduced fee membership, we ask that you provide evidence that are you earning under $67,340 per year. You can do this by providing your last two payslips. If you are self-employed, you can provide last year’s tax return with your tax file number redacted for security purposes. 

Are you a recent graduate eager to dive into the field? Congratulations! You’re eligible for membership if you’ve graduated with your first qualifying social work degree within the last two years. We’re excited to welcome you into our community of passionate professionals.  

Are you currently pursuing your social work degree? Fantastic! As a student enrolled in an accredited program, you’re eligible for membership. We’re here to support you as you embark on this transformative journey toward becoming a social work professional.  

If you are an Accredited Mental Health Social Worker (AMHSW) and you have obtained a Medicare Provider Number or Numbers, please complete the field on MyAASW-> My Profile->Account Detailsinforming us. This will assist us in advocacy, reporting and most vitally, the ability for us to maintain insurance coverage on your behalf.

For any enquiries regarding the AASW cancellation policy, please don’t hesitate to contact the membership team. They will be happy to assist you with any questions or concerns you may have. 

If your question falls outside the scope of the provided answers, fret not! We’re here to assist you with any additional queries you may have. Simply create an enquiry in MyAASW via Messages for personalised assistance, or feel free to reach out to our friendly AASW team directly by calling 03 9320 1000. We’re dedicated to ensuring all your concerns are addressed promptly and thoroughly. 

Cancellation Policy

We understand that circumstances may change, and you may need to cancel your membership with us. Please carefully review our membership cancellation policy outlined below.

  1. Annual (paid in full) Membership Cancellation: If you have paid for an annual membership upfront, a $100 administration fee will be deducted from the pro-rata refund amount upon cancellation. The administration fee covers the costs associated with processing your membership cancellation request.
  2. Annual (paid via instalments) Membership Cancellation: If you have paid for an annual membership via instalments there is no administration fee applied for a cancellation request.
  3. Cancellation Procedure: To cancel your membership, please follow these steps: a. Contact our membership team via [email protected] b. Provide your full name, membership details, and reason for cancellation. c. Please indicate whether you have paid in full or via instalments. d. If you have paid in full, the $100 administration fee will be communicated to you during the cancellation process.
  4. Cancellation Exemptions: Memberships are unable to be cancelled in the final quarter – April, May, June.
  5. Refunds: Refunds for membership cancellations will be processed according to the following guidelines: a. For memberships paid in full, a refund will be issued for the remaining unused months following the current month after deducting the administration fee. b. No refund will be issued for remaining unused months for AASW credentials c. For memberships paid via instalments, no refund will be issued, but future charges will be stopped