Australian Association of Social Workers | Ethics Complaint Management Process Form

Australian Association of Social Workers | Ethics Complaint Management Process Form

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CONFIDENTIALITY AGREEMENT 

Ethics Complaints Management Process

Complaints Form

The AASW requires complaints about social workers to be submitted via this fully completed complaints form. By completing this form, you should understand that you are submitting a formal complaint to the AASW.

Privacy and Confidentiality Agreement

The AASW is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth). The ways the AASW may collect, use and disclose your information are set out in our privacy policy.

By signing this form you:
Third Party Authorisation
If yes, you will need the permission of the person directly affected by the matter to authorise you to make the complaint on their behalf. Please complete and submit the AASW ECMP Third Party Authorisation Form

If the complaint relates to a minor, please be advised that all future correspondence relating to this complaint will not include their details. The details of the complainant will be used.
Document Release

The AASW is unable to use any information or documents that are ’Confidential’, ‘Private’, or owned by an organisation or other body under the Privacy Act 1988 (Cth) unless a release to disclose this information is provided. If applicable, please ask the relevant party to sign a release form (e.g. court, registrar, government department, organisational delegate such as the CEO or authorised representative).

COMPLAINTS FORM
Details of the person making the complaint (Complainant):
Details of the person about whom the complaint is being made (Respondent):

Complaint details:

Please describe what happened or what you are concerned about.
If you need more space to provide further information, you can submit additional details in writing to [email protected]. There will also be opportunities to provide more information if required by the AASW in the future.
(Please note that the AASW retains absolute discretion regarding the manner of the complaint resolution and the outcome.)
Signature