QLD Clinical Mental Health Practice Group - May 2026

The use of AI in clinical practice: The good, the bad, and the ethical

Increasing the capacity of Mental Health services is a priority to meet the growing needs of our community. Scaling our workforce in a sustainable way to meet that demand, without causing burnout, is a significant challenge. AI tools can help unlock capacity whilst not increasing pressure on workers. Incorporating AI intro your practice can feel intimidating and overwhelming. Technology is evolving fast, and there is a lot of conflicting advice in the market. At Heidi, we've managed to assist hundreds of thousands of clinicians navigate this transition, evolve the way they practice and find more time for their patients, and for themselves. We'll talk through how to assess if an AI tool is safe to use, consent, and how we think about deploying AI to improve outcomes and patient experience in a safe and sustainable way.

⏰Time: 6:30pm - 8:00pm AEST

📅Date: Wednesday, 27th May 2026

💻Live online (a Zoom link will be sent to registered attendees on the day of the event)

Presenter Info:

Dr Ben Condon is a medical doctor passionate about leveraging innovation and system reform to enhance access to quality healthcare and drive positive health outcomes at scale. Ben practiced in surgical and critical care roles for five years before transitioning to the digital health space. At Eucalyptus, he focused on clinical governance and quality improvements across four digital primary care clinics. He also spearheaded the beta launch of their Sydney-based preventative health clinic, Compound. Now at Heidi Health as Clinical Director for Australia & New Zealand, Dr Condon is responsible for clinical governance and leadership as well as government relations and building our clinical research capabilities.