AASW Recording | WorkCover Queensland Information Session

Lorraine McIlwain, Specialist Lead for Allied Health from WorkCover QLD, covers the following topics:

• About WorkCover QLD - Who they are, what other key government departments they work with, their purpose, values and customer strategy principles Towards 2024
• Claim Trends - data for all industries 2021-22
• Working with WorkCover QLD - the Tailored Care and Support approach to claims management and working better together
• Table of Costs - annual review outcomes
• How social workers work in the scheme

Lorraine has had a diverse career in the healthcare and insurance sectors, from being a registered nurse specialising in cardiothoracic intensive care; working with insurers across workers' compensation, CTP and income protection domains; working in the community as a rehabilitation provider; to recent work guiding injury management and project teams.